Reach Out to Us

You can fund your membership using various methods including UPI, financial transfers, credit/debit cards, and popular electronic wallets. Navigate to your membership dashboard, select "Fund," choose your preferred method, and follow the instructions. Minimum funding is ₹500 and most deposits process immediately.

Withdrawal processing durations depend on the chosen method. UPI and financial transfers typically require 24-72 hours, while other methods may require 3-5 business days. Your membership must receive complete authentication for withdrawals. Minimum withdrawal amount is ₹1,000.

For authentication, you require: 1) Government-issued photographic identification (Aadhaar, PAN card, passport, or driving license), 2) Address verification (utility statement or financial statement not older than 3 months), and 3) Financial method authentication. Upload clear, readable images through your membership settings.

Navigate to your membership settings and locate "Mindful Recreation" section. Here you can establish daily, weekly, or monthly funding limits, loss limits, and session duration limits. You can also request cooling-off periods or self-exclusion if required. These tools help maintain healthy recreational habits.

Select "Forgot Authentication" on the login page, supply your registered electronic mail address, and check your inbox for an authentication reset link. If you don't receive the electronic mail within 10 minutes, check your spam folder or contact assistance. For protection, reset links expire after 24 hours.

No, our conditions strictly prohibit multiple memberships. Each individual is permitted only one membership. Creating multiple memberships may result in membership suspension and balance forfeiture. If you have matters with your current membership, please contact assistance for help.

Wagering requirements specify how many times you must wager your reward amount before withdrawing. For example, a ₹1,000 reward with 30x wagering requires ₹30,000 in wagers. Different recreation contributes differently - slots usually count 100%, while table recreation may count 10%. Check specific reward conditions for details.

Yes, we employ industry-standard SSL encryption and advanced protection measures to safeguard your information. We never distribute personal details with external parties except as required by law. Our confidentiality statement details how we gather, employ, and protect your details. All financial transactions receive protection with banking-grade encryption.