Service Agreement & Operating Rules

Greetings at Fairplay. Through accessing and engaging with our digital entertainment environment, you consent to adhere to and remain governed by the subsequent operational guidelines. Thoroughly examine these before utilizing our offerings.

Most Recent Revision: November 5, 2024 | Implementation Date: November 5, 2024

📋 Content Overview

1. Key Concepts

Throughout this Service Agreement, these interpretations govern:

2. Contract Acknowledgment

Through establishing a membership, entering our environment, or engaging with any offerings, you acknowledge having examined, comprehended, and consent to remain governed by this Service Agreement. Should you disagree with any portion of these guidelines, you must cease engaging with our offerings.

This agreement establishes a legally enforceable contract between you and Fairplay. Your continued engagement with our environment demonstrates your ongoing acknowledgment of these guidelines and future revisions.

We maintain authority to decline offerings to any individual for any justification at any moment, within applicable legal frameworks. These guidelines supplement and do not supersede our Information Protection Statement, Mindful Recreation Guidelines, and additional applicable policies.

3. Prerequisites & Membership

3.1 Maturity Requirements

You must possess minimum 18 years maturity to engage with our environment. We absolutely forbid underage individuals from entering or engaging with our offerings. Through membership creation, you verify possessing legal maturity within your jurisdiction.

3.2 Territorial Limitations

Our offerings remain accessible to Indian residents where digital recreation maintains legal permission. You bear responsibility ensuring your environment engagement complies with regional laws and regulations within your jurisdiction.

3.3 Membership Creation

Supplying incorrect or deceptive details during membership creation may trigger immediate membership suspension and balance forfeiture.

4. Digital Identity Management

4.1 Identity Protection

You maintain exclusive responsibility for preserving your membership authentication privacy. Any activity occurring within your membership remains your responsibility, whether permitted or otherwise.

4.2 Identity Details

4.3 Identity Authentication

We may demand additional documentation to authenticate your identity, maturity, and transaction methods. Authentication requirements encompass:

  1. Government-issued photographic identification
  2. Address verification (utility statement, financial statement, etc.)
  3. Transaction method authentication
  4. Additional documentation as demanded by our compliance procedures

4.4 Identity Inactivity

Memberships remaining inactive for 12 consecutive months may receive dormant classification. We maintain authority to impose reasonable administrative charges for maintaining dormant memberships after notification through registered communication methods.

5. Recreational Standards & Integrity

5.1 Recreational Authenticity

All recreation within our environment employs certified Random Number Generation technology to guarantee equitable and random results. We maintain rigorous standards for recreational authenticity and undergo regular examinations by independent testing organizations.

5.2 Recreational Standards

5.3 Wagering Boundaries

We establish wagering boundaries to encourage mindful recreation:

Any attempt to manipulate recreation, exploit technical weaknesses, or participate in deceptive activity will trigger immediate membership suspension and complete balance forfeiture.

6. Monetary Processes & Transfers

6.1 Funding

We accommodate various transaction methods for funding including UPI, financial transfers, credit/debit cards, and electronic wallets. All funding remains subject to these conditions:

6.2 Withdrawals

Withdrawal processing follows these conditions:

  1. Minimum withdrawal amount: ₹1,000
  2. Membership must receive complete authentication before initial withdrawal
  3. Withdrawals processed through identical method used for funding when feasible
  4. Processing duration: 24-72 hours for most methods
  5. We may demand additional authentication for substantial withdrawals

6.3 Transaction Charges

While we endeavor to minimize charges, specific transaction processors may impose transaction charges. Any applicable charges will receive clear display before transaction confirmation.

6.4 Currency

All transactions receive processing in Indian Rupees (INR). Foreign currency transactions may incur conversion charges imposed by your transaction provider.

Anti-money laundering regulations may demand additional authentication for substantial or frequent transactions. This process ensures environment protection and regulatory compliance.

7. Rewards & Special Offers

7.1 Reward Guidelines

Rewards and special offers remain provided at our discretion and subject to specific conditions. General reward conditions encompass:

7.2 Wagering Obligations

All rewards remain subject to wagering obligations before withdrawal:

7.3. Special Offer Misuse

We actively monitor for special offer misuse encompassing but not limited to:

  1. Establishing multiple memberships to claim rewards
  2. Conspiring with other members
  3. Employing automated software or programs
  4. Irregular wagering patterns designed to guarantee profits

7.4 Loyalty System

Our Premier loyalty system rewards regular members with exclusive advantages encompassing cashback, personalized rewards, accelerated withdrawals, and dedicated assistance.

8. Mindful Recreation

8.1 Our Dedication

Fairplay remains dedicated to encouraging mindful recreation and preventing problematic recreation. We supply tools and resources to assist members maintaining control over their recreational activities.

8.2 Self-Management Tools

We provide various self-management mechanisms:

8.3 Warning Indicators

Remain aware of potential problematic recreation indicators:

8.4 Assistance Resources

Should you require assistance with problematic recreation, contact:

Recreation should remain enjoyable and pleasurable. Should it cease being enjoyable, please seek assistance immediately. Remember: never participate beyond affordable loss.

9. Restricted Conduct

9.1 Deceptive Activities

These activities remain absolutely restricted and may trigger membership termination:

9.2 Technical Infractions

9.3 Harmful Conduct

We maintain zero-tolerance policies for:

9.4 Repercussions

Violation of these restrictions may result in:

  1. Warning and membership monitoring
  2. Temporary membership suspension
  3. Permanent membership closure
  4. Balance and earning forfeiture
  5. Legal action where applicable

10. Creative Rights

10.1 Our Ownership

All content within our environment encompassing software, recreation, graphics, text, logos, and trademarks remain owned by Fairplay or our licensors and protected by creative rights legislation.

10.2 Restricted Authorization

We grant you restricted, non-exclusive, non-transferable authorization to enter and engage with our environment for personal recreational purposes exclusively. You may not:

10.3 Member Content

Through submitting content to our environment (reviews, comments, etc.), you grant us worldwide, royalty-free authorization to employ, display, and distribute such content for environment operation and improvement.

10.4 DMCA Compliance

We respect creative rights and will respond to valid DMCA takedown notices. Should you believe your copyright has received infringement, please contact our legal team with detailed information.

11. Information Protection & Confidentiality

11.1 Data Gathering

We gather and process personal information necessary for environment operation, encompassing:

11.2 Data Protection

We implement industry-standard protection measures to safeguard your personal information:

11.3 Data Distribution

We may distribute your information with:

For complete details regarding how we gather, employ, and protect your information, please examine our comprehensive Information Protection Statement.

12. Service Boundaries & Disclaimers

12.1 Service Accessibility

While we strive for continuous accessibility, our offerings may become temporarily unavailable due to:

12.2 Warranty Disclaimer

Our environment receives provision "as is" without warranties of any nature. We disclaim all warranties, express or implied, encompassing but not limited to:

12.3. Liability Restriction

Our liability remains restricted to maximum extent permitted by law. We bear no liability for:

12.4 Technical Malfunctions

During technical malfunctions, system errors, or communication failures:

  1. All affected wagers and recreation may receive invalidation
  2. Original stakes will receive return to member memberships
  3. We maintain authority to investigate and implement corrective action
  4. Our decision on technical issues remains conclusive

13. Membership Conclusion

13.1 Termination by Member

You may close your membership at any moment through:

13.2 Termination by Fairplay

We may suspend or terminate your membership for:

13.3 Termination Effects

Upon membership termination:

  1. Environment entry will receive immediate revocation
  2. Outstanding balances will receive processing according to applicable conditions
  3. Reward balance and loyalty points will receive forfeiture
  4. You remain liable for any outstanding obligations

13.4 Balance Withdrawal

Upon legitimate membership closure, remaining balance will receive return through identical method used for funding, subject to authentication requirements and applicable withdrawal conditions.

Memberships closed due to condition violations may result in balance forfeiture. We maintain authority to retain balance pending investigation of suspicious activities.

14. Issue Resolution

14.1 Customer Assistance

For any issues or complaints, please contact our customer assistance team initially:

14.2 Complaint Procedure

Our complaint resolution process encompasses:

  1. Initial examination within 24 hours of receipt
  2. Investigation and gathering of relevant information
  3. Response with findings and proposed resolution
  4. Escalation to senior management if needed
  5. Final decision within 7-14 business days

14.3 Arbitration

Should issues remain unresolved through customer assistance, they will receive settlement through binding arbitration under Indian arbitration legislation. Arbitration will receive conduct by single arbitrator in Mumbai, India.

14.4 Governing Legislation

These conditions receive governance by Indian legislation. Any legal proceedings will remain subject to exclusive jurisdiction of courts in Mumbai, Maharashtra.

14.5 Alternative Issue Resolution

For recreation-related issues, you may also contact:

15. Agreement Updates

15.1 Modification Authority

We maintain authority to modify these conditions at any moment. Modifications may occur for various reasons encompassing:

15.2 Notification Process

Material modifications to these conditions will receive communication through:

15.3 Modification Acceptance

Continued engagement with our environment after modifications take effect constitutes acceptance of modified conditions. Should you disagree with modifications, you must discontinue engaging with our offerings.

15.4 Version Management

We maintain version history of our conditions. Previous versions remain accessible upon request for reference purposes.

We recommend examining these conditions periodically to remain informed about any updates that may affect your environment engagement.

16. Communication Channels

For any questions, concerns, or assistance regarding these conditions, please contact us through these channels:

📞 Customer Assistance

Electronic Mail: support@fairplay-in24.com

Live Chat: Accessible continuously on our environment

Telephone: +91-XXXX-XXXXXX (Mon-Sun, 9:00 AM - 11:00 PM IST)

Response Duration: Within 24 hours for standard inquiries

Legal and Compliance

Business Information

Fairplay Digital Recreation System operates under proper licensing and regulation. Our dedication to transparency means all relevant business information and licensing details remain accessible upon request.

These conditions represent the complete agreement between you and Fairplay regarding environment engagement. They supersede all previous agreements and understandings.

Thank you for selecting Fairplay. We remain dedicated to providing you with protected, equitable, and enjoyable recreational experiences.